Tuesday, December 27, 2011

“Multi-dimensional media buying is a strategic need”

Anwesh Bose, Branch Head, North & East, Mudra Max-Media, has been involved with media planning and buying for the past 13 years. In this interaction, he discusses media buying in the indian context.

On October 30, 2011, Omnicom, the second largest advertising and media network in the world announced that it would be acquiring a majority stake in the Anil Ambani led Mudra Group. The deal had significant implications and also pointed towards the rise of India as an important market, which perhaps no business can afford to ignore. In order to understand the evolution, dynamics and future prospects of the Indian media buying industry, we caught up with Anwesh Bose, Branch, Head, North & East , Mudra Max-Media. He Joined Mudra in April this year from Dentsu India Group where he worked as Chief Growth Officer. He has prior experience of 13 years in media buying and planning. In this exclusive interaction with 4Ps B&M, Bose shares his views on the challenges facing the Indian media buying industry and how social media is the next big thing which will shape the future of media buying agencies.

As it is with every other industry, the media buying sector too is unique in form and substance. What do you think are the fundamental challenges that media buying agencies in general experience?

The fundamental challenges experienced by media buying agencies today are that of the people who are engaged in the process of buying. In most cases the personnel know how to buy but are not knowledgeable enough in terms of what to buy. To add to that, most media buying agencies are given to creating buying silos, which is only harming the industry. A media buyer is supposed to know the rationale and logic for buying so that he/she can keep in mind the perspective and the strategy behind the media-buying plan. Also, the fact that it is planning that leads to buying and not the other way round is something which everybody in the industry should appreciate.

With consumerism on the rise in India, how has the role of a media buying agency evolved over the past several years?
Consumerism has given rise to heterogenous consumption… the result is visible in the media fragmentation that exists. Media fragmentation has made the task of the media buying agency very challenging as the advertiser is looking at returns on media investment models rather than only on returns on media delivery models. Therefore, there is an imminent need for multi-dimensional media buying strategy.

What do you think has been the most significant event or set of events to contribute towards shaping the media buying industry into its present shape?
Media fragmentation (explosion of choices), media access formats (DTH, CAS, etc), unknown metric of consumer consumption of media in rural India, rise of digital & explosion of mobility, to name a few.

How has 2011 been in terms of growth vis-à-vis 2010. What are you projection for 2012?
The Indian media & entertainment (M&E) industry bounced back in 2010 registering a growth rate of 11% compared to a mere 1.4% in 2009. The advertisement expenditure is estimated to grow by CAGR of 15% till 2015.

How do media buying agencies in the Western world differ from their peers in the high growth developing nations?

The demographics, psychographics, media choices and literacy levels in the Western world present a different landscape to media buying agencies there, which can be very different to that faced by media buying agencies in the developing countries. In countries like India, media buying is seen as a cost whereas in the Western countries it is seen as an investment.

What determines the growth and decline of media buying agencies in general?

The economy is the best measure of the growth and decline of media buying agencies. In a vibrant economy, advertisers spend more, agencies buy more and the advertiser & agency make more money. The reverse is applicable when the economy is not doing well.

What kind of an impact do ‘medium disruptions’ have on the way media buying agencies work? It is about being aware and knowledgeable of the technology shifts and the ways in which they are influencing media consumption that is or will lead to medium disruptions. The agencies that are investing in knowing and learning about these shifts will have the edge (Know-l-edge).

How has the growing popularity and widespread acceptance of digital media influenced the media buying business?

It has influenced the advertisers more than it has influenced the agencies. For most media buying firms, digital is terra incognito, thus they feel safe in either letting the business be taken by a ‘digital agency’ or they get into a ‘strategic alliance’ with a digital agency. But we seem to be learning fast… the leading media buying agencies are setting up digital verticals and very soon the mid & small set-ups would look at strategic tie-ups with independent digital media specialists.

Which trends are most likely to shape the media buying business in the years to come?

Multiple media access platforms and avenues along with media convergence will result in multi-dimensional media buying approach in the very near future. Agencies that have already invested or are making investments in scaling their knowledge of multi-dimensional planning will be the ones that will benefit.

For more articles, Click on IIPM Article

Source : IIPM Editorial, 2011.

An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).

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Tuesday, December 13, 2011

Sellers want volumes. Buyers, discounts. Who will win?

Come festive season, white goods will start appealing more to consumers. Which way will the balance tilt in the buyer-seller equation is hard to predict.

Nothing symbolises the great cultural divide between ethnic India and much of modern America more than the very months when the hustle and bustle in the name of festivities begin in these geographies. This year, just like in the past, while marketers in India are already warming up for the annual rapture, those in America know that they have yet another quarter to go before the carols fill the air.

They know their audience, do the marketers in India. They know the time too. The murmurs and the amens make that obvious. As for the consumers, they love the message of the season that come in the form of discounts on various labels. The sudden rush of spoilt-for-choice emotions in the buyer category, make the messengers loved too, especially if you talk about the Rs.65,000 crore-a-year topline earning consumer durable sector. For their lot, the weeks leading to Dushera and Diwali festivals each year, mark a season of overflowing coffers that provide them adequate spiritual nourishment for the rest of the financial year. How?

That the plasma screen and refrigerator-buying consumers will exercise their right to splurge lavishly during the festive season is a given in the Indian market. But the consumer durable players in the hope of making the most of the excitement generated do their bit too. Most even prefer going easy on their marketing expenditures for most part of the year, so that they can get generous in their efforts to attract eye balls during the festive season. As per a market expert, the target for most consumer durable companies is to be able to generate on average, 30% of their annual sales during the three month period leading to end-November, after spending as much as up to 33% of their advertising and marketing budget during the same period.

No different is the plan this year, despite a non-impressive performance by the sector so far in FY2011-12, which primarily reflected the impact of persistently `est rates on demand for consumer durables. During April-July 2011, the category showed a y-o-y growth of 4.2% [lower than the IIP growth of 5.8% for the period], as compared to a much higher 18.4% during the same period last year [higher than the IIP growth of 9.7%; as per the Central Statistics Office & ICRA]. Most cons. durable players have lined-up various initiatives to lure the buyers. For instance, players like Sony, Panasonic, LG, Samsung, Sansui and Godrej are betting big on both the flat panel TV and the home appliances categories. The idea is to achieve more than 50% y-o-y jump in sales during the mid-September to end-October period this year.

Samsung, which reported sales of Rs.16,740.5 crore in the country in FY2010-11, is eyeing a 30% rise in sales during the two aforementioned months. The company plans to dole out freebies worth Rs.150 crore to lure customers during the 45 day promotional campaign ‘Samsung Smart Utsav’ (which started from September 15, 2011). With a new line up of slim TVs, and mass-targeted washing machines, the aim is to achieve Rs.2500 crore in sales during the festive period alone. Surprisingly, the other chaebol LG does not sound all-optimistic about the festive period. As compared to 2010, it has reduced the festive season marketing budget for this year by around 15% and hopes for a y-o-y jump in sales of 25%.

Japan-bred Sony is betting big on its Bravia range of TVs (which contribute to 35% of its TV sales) to achieve a 30%-plus sales growth with a turnover target of Rs.2000 crore during the season. It has introduced 15 LED TV models, with sizes ranging from 22 to 65 inch. Sony has allocated Rs.155 crore as marketing budget for a 360 degree multi-media campaign “The Rebirth. LED TV”. This will include both ATL & BTL activities, such as TV and print commercial, online, PR, outdoor and shop-front. While talking about his expectations for the month ahead, Masaru Tamagawa, MD, Sony India, says, “Our clear focus is on the Bravia range, which is the biggest contributor to our sales. We aim to sell 400,000 units of Bravias during the festive period.” Sony’s other focus area will be its Cybershot camera segment, where it has launched about a dozen low-end models to increase penetration and sales.

For more articles, Click on IIPM Article

Source : IIPM Editorial, 2011.

An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles.

IIPM Best B School India
Management Guru Arindam Chaudhuri
Rajita Chaudhuri-The New Age Woman
IIPM's Management Consulting Arm-Planman Consulting

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Arindam Chaudhuri: We need Hazare's leadership
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IIPM: Indian Institute of Planning and Management
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Planman Technologies