Connection War!

While the listed market leaders – Airtel and Reliance – can afford to rest easy in the short run, this aggressive stance of Spice Telecom should come as a warning for the unlisted national players like Idea Cellular and Hutch to hop onto the expansion bandwagon as soon as possible, or risk losing out to a relatively small player about to play its cards soon.

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Source:- IIPM-B&E , Initiative:- Prof. Arindam Chaudhuri - 2006

Scandinavian Country

Imports too increased by 6.8% in 2005, reaching $152.25 billion. The import basket largely comprises of machinery, food products, crude oil, textile products and footwear. Being a member of EU and a Scandinavian country, most of Swedish trade is with other EU and Scandinavian nations, with US, UK, Germany, Netherlands & Denmark being the main trading partners. In the second quarter of 2006, Germany displaced US, becoming the top trading partner of Sweden. In 2005, the Swedish manufacturing sector accounted for 18% of GDP, while the private service sector for 45%. Swedish industry exports almost half of the goods manufactured and portrays a huge breadth in terms of production and international operations.

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Source:- IIPM-B&E , Initiative:- Prof. Arindam Chaudhuri - 2006

Low-Profit Promoters

Look for ways to encourage low-profit promoters to do more business with you – as Amazon.com did with personal recommendations and incentives like premium shipping. You also have to figure out what would win them, and calculate if such investments make sense or merely “steal” resources from your core. Leading companies like GE, Intuit and American Express now deploy NPS. It helps you understand your core customers and design propositions to captivate them. By producing NPS data regularly, you’ll institutionalize a cultural shift , and make customer metrics as auditable & practical as financial ones like profit & return on equity. You’ll develop a capability to keep turning customers into advocates, leading you to lasting growth. And it all starts by asking just one question.

For Complete IIPM – Editorial , Please Click on IIPM-Editorial Link

Source:- IIPM-B&E , Initiative:- Prof. Arindam Chaudhuri - 2006